JOB SUMMARY: Under general supervision, is responsible for the daily activities of the front office.
EDUCATION, EXPERIENCE, TRAINING
- High School Diploma/GED required.
- Previous experience within a medical office setting or certificate in medical office training preferred.
DUTIES AND RESPONSIBILITIES
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Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. |
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Obtain and enter new patient information or update existing patient information into system. |
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Request patient payment (co-pays) for clinic/center visit at the time of service. |
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Complete insurance and other claim forms. |
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Interview patients to complete documents, case histories and forms such as intake and insurance forms. |
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Answer telephones and direct calls to appropriate staff. |
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Schedule and confirm patient office appointments. |
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Route electronic faxes ASAP. |
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Transmit correspondence and medical records by mail, e-mail, or fax. Complete Medical Record requests in/out within 14 days. |
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Maintain the overall appearance of the front office. |
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Maintain regular attendance. |